Privacy Policy
Our privacy policy is to protect the privacy and confidentiality of each person who accesses our website, and who connects to our services. We do not store any information entered directly on our website. If you reach out to us, we collect and store the phone number or email address used for contact, and the content of messages you include. We may use software tools to measure and collect website interaction information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We do not directly record your IP address, or user information.
We collect Non-personal and Personal Information for the following purposes:
To provide and operate the website;
To provide our Users with ongoing customer assistance and technical support;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
To enable responding to your requests to provide service and information.
Our company website is hosted on the Squarespace.com platform. Squarespace provides us with the online platform that allows us to describe our services to you. The above may be stored through Squarespaces’s data storage, databases and the general Squarespace.com applications. They store your data on secure servers behind a firewall.
Your personal information will be used for the specific reasons stated above and in your request, such as responding to you.
We do not directly process payments through our website, and use a secure payment processing system to directly complete all payments if they occur.
If you access our website, we will not contact your for any reason other than to directly respond to any questions or content you provide through text, email, web form, or phone, or as necessary to resolve disputes. If we work together for therapy services, assessment, consultation, or supervision we may interact in the course of those services and will maintain all records and data using secure, HIPAA compliant means.
We use cookies on our website to see which pages are accessed and when. We don't collect, store, or use personal information.
We will never sell your data to any other party for any reason.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use it.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at rachel@drrachelrobbins.com or send us mail to: 459 Fulton St., Suite 106, San Francisco, California, 94102. Due to requirements to store health information securely, we may not be able to delete all information however we will address all requests as we are able given rules, ethics, and regulations.